Refund policy

Thank you for shopping with Tummy One. We want our customers, retailers, and wholesale buyers to feel confident when purchasing from us.

Return Window

We offer a 60-day return policy. You may request a return within 60 days after receiving your order.

Return Conditions

To be eligible for a return, the item should be unused, unworn, clean, and in its original condition.

Please keep the original packaging when possible. Items that are damaged, heavily used, or not in resalable condition may not be accepted for return.

Free Returns

Tummy One offers free returns for eligible orders.

If you need to start a return, please contact our customer support team with your order number and return reason. Our team will provide return instructions.

Refund Processing

Once we receive and inspect your returned item, we will notify you about the refund status.

Approved refunds are usually processed within 5–10 business days. The refund will be issued to the original payment method used for the order.

Please note that your bank or payment provider may take additional time to post the refund to your account.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. We will review the issue and provide a suitable solution, such as a replacement, return, or refund.

Exchanges

If you would like to exchange an item, please contact us first. Our support team will help you check product availability and provide further instructions.

Wholesale and Bulk Orders

For wholesale or bulk orders, please contact our support team before starting a return. We will review the order details and provide the best solution based on the situation.

Contact Us

For return or refund assistance, please contact us:

Company Name:
Venthoris Retail LLC

Brand Name:
Tummy One

Website:
acethread.com

Customer Support Email:
support@acethread.com

Phone:
585-206-8625

Company Address:
4783 N Galloway Ave Apt 403
Mesquite, TX 75150
United States