Legal notice

Welcome to Tummy One. This Legal Policy explains the general terms and conditions that apply when customers visit our website, browse our products, or place an order through acethread.com.

By using our website, you agree to follow the policies and terms described on this site, including our Shipping Policy, Refund Policy, Privacy Policy, and Customer Service Policy.

Website Use

The content on this website is provided for general shopping, wholesale sourcing, and product information purposes.

Customers agree to use this website in a lawful, respectful, and responsible manner. Any misuse of the website, including fraud, unauthorized access, false information, or harmful activity, is not permitted.

Product Information

Tummy One works to provide accurate product descriptions, images, prices, and availability information.

However, product colors, sizes, and details may appear slightly different depending on screen settings, photography, product batches, or supplier updates. We reserve the right to correct product information, pricing, or availability when necessary.

Orders and Payments

All prices on our website are listed in USD.

When placing an order, customers agree to provide accurate billing, shipping, and contact information. Orders may be delayed or canceled if the information provided is incomplete, incorrect, or cannot be verified.

Tummy One reserves the right to refuse or cancel orders that appear suspicious, fraudulent, incomplete, or inconsistent with our business policies.

Shipping and Delivery

Orders are usually processed and shipped within 1–3 business days. Estimated delivery time is typically 6–12 business days after shipment.

Delivery times may vary due to carrier delays, address issues, order volume, holidays, or other unexpected circumstances.

Tummy One offers free shipping on all products with no minimum order requirement.

Returns and Refunds

Tummy One offers a 60-day return policy with free returns for eligible items.

Approved refunds are usually processed within 5–10 business days after the returned item has been received and reviewed.

Returned items should be unused, clean, and in their original condition. Items that are damaged, heavily used, or not suitable for resale may not be accepted.

Wholesale and Bulk Orders

Tummy One supports wholesale and bulk orders for pet boutiques, online stores, retailers, and business buyers.

Wholesale buyers are encouraged to contact our customer support team for product details, order quantities, and bulk purchasing assistance. Large orders may require additional processing time depending on quantity and product availability.

Intellectual Property

All website content, including text, images, product descriptions, logos, graphics, layout, and brand materials, belongs to Tummy One or its content providers.

Customers may not copy, reproduce, distribute, modify, or use website content for commercial purposes without written permission.

Limitation of Liability

Tummy One is committed to providing reliable products and service. However, we are not responsible for indirect losses, delays caused by third-party carriers, customer address errors, payment provider issues, or other situations beyond our reasonable control.

Our responsibility is limited to the value of the product or order involved, where applicable.

Customer Responsibilities

Customers are responsible for:

Providing accurate order information
Reviewing product details before purchasing
Checking shipping information carefully
Contacting us promptly if there is an order issue
Following return instructions when requesting a return

Policy Updates

Tummy One may update this Legal Policy from time to time to improve our website, service process, or business operations. Updated policies will be posted on this page.